View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001632 | K18X001.00 SKB SWAN | SW | public | 2023-02-01 09:28 | 2023-04-11 15:17 |
| Reporter | (ALTech) Sangmin Choi | Assigned To | (ALTech) Sangmin Choi | Due Date | 2023-02-03 18:00 |
| Priority | normal | Severity | s4-minor | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Summary | 0001632: [536] The video is divided when I turn on the STB from sleep. | ||||
| Description | The video and UI is divided when I turn on the STB from sleep. You can use the following daily build firmware. http://altserver01.duckdns.org/release_by_fxn/swan_nightly/SD_IMG/BFX-UA300_20230201_SD_v536r01_D741/ Could you please check it? Thank you. | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
|
|
|
|
|
Hello, Jacky, Could you please assign an engineer for this issue? Thank you. |
|
|
Hi, I tested with other vendor TV, but this issue was not reproduced. This issue was happened only Samsung UN43NU7150 model, but there was no problem with 534 firmware. If you can't reproduce it, please check the attached log and let me know if you want to other thing for debugging. Thank you. |
|
|
Hi Sangmin, We will have Dean to try to reproduce. Before we reproduce this issue, could you let us know what kinds of standby mode is the device going to? Because only 536 branch was applied with passive standby mode code. Thanks, Jacky |
|
|
Hi, Jacky, It was reproduced with normal standby mode. Thank you. Sangmin |
|
|
Hi, Dean, This issue was reproduced with only specific sample. I tested with three samples but there is no problem. I will check with our HW engineer first. Please hold analyzing this issue, I will update soon. Thank you. |
|
|
Hi Sangmin, I try to reproduce this issue, but It will show the OTA dialog when standby or wake up. Is there a way to turn it off? Thank you. Dean Chiang |
|
|
Hi, Dean, You can change the OTA server address following sequences. # sed -i 's/edus.sk-iptv.com/edus.sk-iptv.comm/g' /btv_home/config/server-list.conf # sync # reboot But, you don't need to test more, I will check more and let you know when I need your help. Thank you. Sangmin. |
|
|
Hello, This issue was happened due to MW function. SPTEK pushed the commit related with HDMI hotplug callback and this issue was gone. I close this issue. Thank you for support. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2023-02-01 09:28 | (ALTech) Sangmin Choi | New Issue | |
| 2023-02-01 09:28 | (ALTech) Sangmin Choi | Status | new => assigned |
| 2023-02-01 09:28 | (ALTech) Sangmin Choi | Assigned To | => (SW) Jacky Chiang |
| 2023-02-01 09:28 | (ALTech) Sangmin Choi | File Added: 19.536.1_video_divided.log | |
| 2023-02-01 09:28 | (ALTech) Sangmin Choi | File Added: IMG_2706.png | |
| 2023-02-01 09:28 | (ALTech) Sangmin Choi | Note Added: 0011927 | |
| 2023-02-01 14:29 | (ALTech) Sangmin Choi | Note Added: 0011950 | |
| 2023-02-01 15:18 | (SW) Jacky Chiang | Note Added: 0011957 | |
| 2023-02-01 15:19 | (SW) Jacky Chiang | Assigned To | (SW) Jacky Chiang => (SW) Dean Chiang |
| 2023-02-01 15:23 | (ALTech) Sangmin Choi | Note Added: 0011958 | |
| 2023-02-01 16:42 | (ALTech) Sangmin Choi | Note Added: 0011962 | |
| 2023-02-01 16:42 | (ALTech) Sangmin Choi | Assigned To | (SW) Dean Chiang => (ALTech) Sangmin Choi |
| 2023-02-01 17:15 |
|
Note Added: 0011964 | |
| 2023-02-01 17:35 | (ALTech) Sangmin Choi | Note Added: 0011965 | |
| 2023-04-11 15:17 | (ALTech) Sangmin Choi | Note Added: 0012805 | |
| 2023-04-11 15:17 | (ALTech) Sangmin Choi | Status | assigned => closed |
| 2023-04-11 15:17 | (ALTech) Sangmin Choi | Resolution | open => fixed |
